CatchFeeder Support

Overview 3

• About the Products page
• Product Approval - Catch Marketplace - Updated October 2020
• Product Actions

Manage your listings 12

• Creating listings on Catch
• Catch Marketplace Refurbished Product Policy
• Listings with Variations
• Add size chart to Catch listings
• Common Catch Listing Errors and how to resolve them.

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Managing Inventory 6

• What is an active product vs a not active product?
• How often is inventory synched between Catch and my eCommerce store?
• When is inventory on my eCommerce store updated when an order has been made on Catch?
• Are there ways to prevent overselling on Catch? Is there a stock buffer?
• Can I manually change the stock/inventory quantity of a product on Catch?

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Optimising Listings 6

• How to add or remove additional text to the product description for Catch
• How can I set up my description template on Catch?
• How to change/edit product titles for Catch
• Add image to listings
• Edit a single product description

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Category Mapping 5

• Category Mapping; assigning Catch marketplace categories to your products
• How to map/assign products to Catch marketplace categories
• Ignoring 'promotional' retailer categories
• How to delete or change a category
• Using keyword filtering and creating rules

Blocking Products from Listing 9

• Overview of Blocking a Product
• How do I block an item from listing on a marketplace?
• Block products from listing using keywords (Product and Variant Exclusions)
• How long does it take for the product to be removed from Catch after it has been blocked in the system?
• What happens if I block a product that is already listing?

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Pricing & Promotions 6

• Overview
• How do I change the price of my products on Catch using the Promotions feature?
• What kind of promotions can I create?
• Can I have a different price on the same product in my eCommerce store and on Catch?
• Can I change a promotion that is active?

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