CatchFeeder Support

Overview 3

• About the Products page
• Product Actions
• NEW - View product and marketplace history in CatchFeeder

Manage your listings 18

• Catchfeeder Product Approvals Catch Marketplace
• Creating listings on Catch
• Common Catch Listing Errors and how to resolve them
• New Catch listing errors
• Products with variants in the 'Need Approval' section in CatchFeeder

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Managing Inventory 6

• What is an active product vs a not active product?
• How often is inventory synched between Catch and my eCommerce store?
• When is inventory on my eCommerce store updated when an order has been made on Catch?
• Prevent oversells using our stock buffer feature in CatchFeeder
• Can I manually change the stock/inventory quantity of a product on Catch?

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Pricing & Promotions 4

• Overview
• Change the price of your products in CatchFeeder using a promotion
• Can I change a promotion that is active?
• Can I stop a promotion that is active?

Product Actions 5

• A guide to create custom descriptions to enhance sales for CatchFeeder
• Create product names for your Catch listings
• Create stock buffer by product action for CatchFeeder
• Create size chart using a product action in CatchFeeder
• Create Catch OnePass for your listings in CatchFeeder

Category Mapping 5

• Assigning Catch Marketplace categories to your products
• How to map/assign products to Catch marketplace categories
• Ignoring 'promotional' retailer categories
• How to delete or change a category
• Using keyword filtering and creating rules

Optimising Listings 6

• Catch Keywords
• Increase your seller rating on Catch
• Add or remove text to the product description for Catch
• How can I set up my description template on Catch?
• Create additional image(s) using a product action for CatchFeeder

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Blocking Products from Listing 9

• Overview of Blocking a Product
• How do I block an item from listing on a marketplace?
• Exclude products from listing on Catch using exclusion and inclusion
• How long does it take for the product to be removed from Catch after it has been blocked in the system?
• What happens if I block a product that is already listing?

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