Managing Inventory

What is an active product vs a not active product?
A 'not active' product, is a product that we imported into our system in the past, but which is not active in your eCommerce store anymore. 
Wed, 7 Mar, 2018 at 3:11 PM
How often is inventory synched between Catch and my eCommerce store?
This depends on your ecommerce store. Shopify and BicCommerce inventory updates are in 'real time' - if you change the inventory in Shopify/Bi...
Tue, 6 Mar, 2018 at 1:19 PM
When is inventory on my eCommerce store updated when an order has been made on Catch?
Inventory on your eCommerce store is updated as soon as we send the order through to your store and your store accepts the order. Inventory will be reduced ...
Tue, 6 Mar, 2018 at 1:20 PM
Are there ways to prevent overselling on Catch? Is there a stock buffer?
Our system has a setting called a Minimum Stock Buffer. You can use this to set a minimum level of inventory on all your products that you want listed on Ca...
Tue, 22 May, 2018 at 2:32 PM
Can I manually change the stock/inventory quantity of a product on Catch?
We advise against manually editing product data in Catch, as this is likely to cause issues with the feed data, and your changes will be overridden at every...
Fri, 16 Mar, 2018 at 12:31 PM
Will my products list if I use the Bigcommerce setting ‘do not track inventory for this product’?
We assume that all products set to ‘do not track inventory for this product’ in Bigcommerce have an inventory of 10 so that the product will list. If yo...
Fri, 16 Mar, 2018 at 12:35 PM