Orders
How Orders Work CatchFeeder checks Catch for orders every 10 minutes. CatchFeeder will import orders from Catch into CatchFeeder - you can view these...
Mon, 10 Dec, 2018 at 3:06 PM
An order that has a status of 'Assembling' in CatchFeeder means that the order has been created in Catch and CatchFeeder can see it but its not com...
Wed, 1 Aug, 2018 at 2:31 PM
It is the policy of the Catch Marketplace to NOT to provide sellers with the email address of any buyer when an order/sale is made. If your eCommerce s...
Thu, 2 Feb, 2023 at 12:31 PM
TABLE OF CONTENTS Overview Next Steps More Information Overview Please read this FAQ fully. A scenario exists in which orders we import fro...
Mon, 23 Jan, 2023 at 11:37 AM
A key requirement is to keep the personally identifiable information (PII) of your customers as secure as possible. To this end, we will by defaul...
Mon, 19 Jul, 2021 at 5:00 PM
All orders from Catch will be sent back to your ecommerce store in the currency that your ecommerce store is set up, For example, if you are a Retailer ...
Mon, 19 Mar, 2018 at 12:21 PM
TABLE OF CONTENTS Overview An Example Handling The Order Overview The Catch system automatically marks an order as received after 7 business da...
Mon, 6 Feb, 2023 at 11:36 AM
TABLE OF CONTENTS Overview Obtain a Tracking Exception from Catch Overview In July of 2023 Catch contacted their sellers notifying them of a...
Fri, 1 Sep, 2023 at 12:18 PM
If you have orders that are stuck at 'Retailer Notified Failure' it means that we have attempted to send the order through to your ecommerce store b...
Mon, 10 Dec, 2018 at 3:02 PM
As a general rule, you do not need to edit orders in CatchFeeder on a daily basis - if we send the order through to your ecommerce platform then you don'...
Mon, 10 Dec, 2018 at 8:54 PM