Please follow this Setup Check List to help you get selling quickly.

Setting up a Catch Account to Sell on Catch

If you need to contact Catch Marketplace to setup a new Store or Account please visit this link here -

Sellers with existing Catch listings please read this article, important extra steps need to be considered:

Ensure you have a Catch account and the API key has been added to CatchFeeder:

  • Go get your API key, see this FAQ Generate an API key
  • To add the API key in CatchFeeder go to 'Settings - Catch - General' and add it to the 'Catch API Key' field

Choose which products to list:

  • You will need to select a Catch category for each product you want to list on Catch. See Category Mapping for more instructions
  • If there are products you don't want to list on Catch, you can either Block them or simply not choose a Catch category for them to list on. You can block a single product or exclude products by brand or keyword.
  • If you are selling in the Fashion category, there are some brand exclusions. See Brands Excluded from Catch

Product Identifiers:

  • All products on Catch require product identifiers such as UPCs, MPNs or ISBNs etc. CatchFeeder will import this data from your ecommerce store. If you are Magento, please make sure you map the correct data fields when setting up.
  • Own Brands: Catch expects a UPC and a Brand name when you list a product. If you have your own brand e.g Oxford and don't have UPC's  you can enter a list of your own brands in the field 'Own Brand' under 'Settings - Catch - General' so that CatchFeeder doesn't pass the UPC for the brands in that list. That way it will show as 'Brand: Oxford' instead of 'Brand: unbranded' on Catch

    You can check GTIN data here


  • If you want to change the price of products you can create a promotion to increase or decrease the price of all products or a group of products.
  • If you're an international seller, you can also create custom exchange rates - go to 'Settings - Currencies' if you don't want to use the daily default rate which fluctuates.

Preventing Oversells:

  • Stock Buffer: You can set up a stock buffer under 'Settings - Administration' if you carry low levels of stock and want to reduce the chance of overselling.
  • Inventory Syncing:
    • WooCommerce; you may need to schedule more syncs throughout the day.
    • Magento 2; you may need to schedule more syncs throughout the day
    • Shopify, BigCommerce and Magento 1 have inventory syncing throughout the day


  • You will need to set up shipping areas and charges via Catch first. Login to Catch and then go to  "My Account - Settings - Shipping and Delivery'
  • Once you have set up the shipping in Catch, you can then link CatchFeeder to the shipping classes in Catch. 
  • You can also create Product Groups (go to 'Products - Product Groups') in CatchFeeder and attach them to different shipping classes in Catch so that different products can have different shipping charges

Size Chart:

  • If you are selling products which require a size chart, you can add an image of the Size Chart to all listings or a group of products
  • Create the Product Group (go to 'Products - Product Groups' in CatchFeeder) then go to ‘Products – Product Actions’ and click ‘Create additional image’. 
  • Complete the required information. You will need the image hosted on a URL to enter here.

Customer email address on orders:

  • Catch does not give out the customers email address. If the customer email address is a required field in your ecommerce system, please go to 'Settings - Catch - General' and enter ${order_id}@<yourdomainname> in the field 'Default Order Email'. See this FAQ for more information.